Tips to identify the right time to execute CRM Solution to your Business

Started losing sales due to no proper follow-up?
No proper communication happening between your support team and sales team?
No communication history of your customer?
 
Yes! This is the right time where the management must think of having a CRM Software in the company. But you are still confused, why I should use a CRM System.
 
Here are some indicators which points you to understand the need of having a CRM Solution

  • When number of contacts  or leads increase exorbitantly
  • When it is difficult to pick out hot /warm leads out of the bucket
  • Use of spreadsheet makes customer data heavy to manage
  • When there is duplication of data and you could not find it out.
  • When you want your contacts /leads classified by industry / product / service
  • When you want to communicate with your whole database
  • When you want to check the sales pipeline of your employees
  • When you want to check the communication history with your customer
  • When your employee incentives is associated to the leads generation and conversion
  • When you want to run a marketing campaign and you have no idea about the results

The use of a CRM Software in your business is the wise investment you can ever make as it will help setting up of sales processes, manage customer relationships and satisfaction, and helps in time management.  If you want to succeed, cherish your ambitions. Focus on the few important things that will make your sellers do better. Miraculously, CRM will become the game-changer.

Enhance your Lead Generation process

Lead Generation being the most important start of the Sales Process for any Business life cycle, can be effectively organized and tracked and thus help the marketers or sales team to increase the sales profits.

The marketing process has changed and evolved in different ways. There was a time when you had to find the customers, do mass advertising, finding different ways to reach the buyers, etc. But now, the process has changed. Marketers must now focus on being found, target the right set of customers and build continuous relationships.

Thanks to internet that buyers can now search what they want to buy within seconds. There are millions of people over there on the internet who are offering thousands of products and services. The competency is high and everyone offers best of best products and services.

There are different marketing strategies and numerous ways for you to pull your business to the top and make it visible. And then when you have buyers reaching out to you, understanding your business, evaluating your products, how effectively are you able to keep a track & work with these enquiries?

Are you still juggling with all the customer data stored in your software and just using this data to see the customer contact details?
Do you have a process in place to ensure your Website enquiries are receiving immediate follow-up? Well, why not explore what other options you can have and improve the way your business can perform?

Lets figure out what all options you can include:
1. Convert your website enquiries into leads and assign them to the right executive to work on these.
2. Identify and analyse what is the interest of the buyer and categorize them so that you can target them accordingly.
3. Include SMS integration facility where your buyers can show interest to your product by just sending an SMS. You can promote the SMS option through various advertisements, your website or on social media.
4. Use of status pipeline charts to analyse the current status of your leads.
5. Automate many of your business functions so that your sales team can concentrate on what they are best at – selling.

These are just the few out of many more possibilities. There are so many such options that can ease your sales & marketing process and help your business to improve sales & profits.

If you are interested to learn more on Lead Generation & Sales Automation solution that can fit your business, then drop in an email to info@maplecrm.com or request for a Demo.

Transforming Sales Productivity using CRM

A lot of sales time can be spent on leads that aren’t going to buy. While leads are never going to convert one to one, filtering out the poor quality ones ensures that sales effort is focused on the more promising opportunities. This requires close co-operation between sales and marketing. CRM Software helps here to collaborate the various teams to reach one goal – to convert leads into sales.

Generation of sales quotation can be repetitive work for your sales people which only eats up their time by doing administrative tasks. Having quote generation tool with pre-defined templates can speed up their quotation process and improve the quality of the quotes that are sent out.

Often your track records may contain duplicate records, repeated customer entries which not only eats up your data space but may also give wrong calculations on the no of leads which are in your sales bucket. This poor lead management results in nothing but a bad way of recording which is of no help. CRM system can help in keeping up-to-date information with no duplicate entries but only quality information that is going to be of great help to sales team. Your business process can be streamlined and an effective strategy can be put forward for increasing sales opportunity.

It is not only with sales but also with post-sales functions which can be well organized so that customer never faces any issues throughout his business time with your company. Improving the quality of post-sales fulfillment can therefore have a big impact on making a sales person more productive.

Not to forget the sales reports for which your team spend a lot of time creating those for managers review. Sales Management Software is of great help here to quickly run reports as needed.

In the world of sales a shift in the balance of time spent with customers as opposed to administration can have a big positive impact on profitability.

Increase productivity with CRM solution

How much of your sales executives time end up in making reports and marking the status of enquiries?

It is a common issue that many companies having sales & marketing department experience. Lot of time is wasted in preparing daily/weekly/monthly reports. But is it worth spending precious time of the executives in reports rather than making business happen? Can this unproductive work be reduced?

Yes, definitely. The times have changed and the technology has lot more to offer for the business market.

Cloud CRM with Reports

A web based CRM can be your solution for all business problems. Maple CRM is a simple and useful CRM solution. Here is a quick look at the benefits:

  • Accurate & up-to-date information
  • Get connected from any place using any internet enabled device
  • Less time required to fill data
  • Customizable reports based on your choice & conditions
  • Charts for analysis

Let your sales & marketing executives leave behind the administration work and concentrate on achieving business targets and success. Bring in an organized business model that can save time and increase profits. For more details regarding the solution, visit http://maplecrm.com/.

 

CRM solution for your business

Sales is about people. Manage leads and track sales with Maple CRM in a more efficient and collaborative way. Streamline your sales process and keep your team involved in the sales process.

Maple CRM enables easy work process and helps in capturing leads through various channels, thus letting you to save your time and focus on your core business work.

The solution offers number of features that eases your day to day business operations and increases profits. Maple CRM enables:

  • Better connection between various departments
  • Builds collective information of the business
  • Easy usability and ensures higher productivity
  • Customizable functions to suit all types of businesses
  • Convenience of recording customer interactions.

Maple CRM is an essential tool that can turn leads into customers easily. The solution is especially valuable to small businesses, giving them a competitive edge over businesses.

Request for a free trial today.

Simple Sales Tracking Software

A sales tracking software can make a positive difference to your business. The solution helps you to know how many leads are in your sales pipeline, lets you track your sales team, easily feed data and important notes. It can automate many of your daily process and lets you effectively track information and use it to your advantage.

Sales tracking can do a lot for your business. Whether you’re a small business or an individual professional, it can be integrated into your daily activities so that you can use the information to your advantage.

Once you populate the Sales Tracking software with some data, you’ll start to see the benefits, which can increase over time. You can track each deal as it goes on (from lead stage, through quote, to progress, etc), you can also analyze patterns of specific customers and look at historical data to help you with business development and marketing initiatives, too.

A simple but effective Sales Tracking Tool is highly effective as it helps you with Customer Relationship Management which contains reporting capabilities as well. A sales tracking tool can also help you track the status of a deal, which means that at any given time you can see where things are at and use that info to help you report to others or determine whether or not you should act to help move things along in the right direction.

You can use the sales tracking tool to plan your activities, to make strategy, and to ensure that you retain customers through actively and proactively working to strengthen relationships. A simple sales tracking tool can help you better manage your workload and ensure that you’re giving your clients and prospects above average attention.

If you are a sales manager or company owner who wants to see what is in pipeline and analyze performance of individual team members, sales tracking software is the right tool that can help you do that.

 

 

Maple CRM includes Sales Tracking Software tool which is simple and useful for managing your entire sales process and to keep track of the sales pipeline.  With Maple, You will see a considerable difference in managing your sales pipeline, tracking and forecasting ongoing and upcoming deals, and in analyzing your results so that you can continually improve them.

Track your sales leads with Maple CRM

Generating leads is the key process in the sales pipeline. It is important for salesmen to have a well-defined, well-organized system in place for tracking sales leads as they move through the sales pipeline.

The more a sales rep knows about his leads, the easier it is to offer the right services from him. For this, each leads needs to have an updated information thus helping the sales rep to efficiently work on. To keep track of these information, many companies make use of CRM or Sales Lead Tracking Software which offers helpful features for managing large number of leads.

Sales Lead Tracking Software solution is something way better than that spreadsheets you are using. Some of the advantages that is offers are:

  • Automatically generating leads into the software system through various means like SMS, Website or email
  • Easily update the details of the leads into the system
  • Allocate the sales leads to various executives
  • Generate reports to know the lead status
  • Assess the reports for business decision making
  • Provide better responses to leads instantly

MapleCRM provides Sales Lead Tracking that eases your business process and increases profits. Maple focuses on the timeline for lead and helps in speeding up the lead process. Our simple Sales Tracking tool helps your entire sales team to get organized and close more sales. The solution offers capabilities that automate, streamline and synchronises all your sales activities thus providing consistently effective sales results.

Contact us to subscribe for a Sales Lead Tracking Software Solution.

 

Maximize Lead Conversions

In today’s competitive business, companies invest lot of money to generate leads. With many options to bring in more leads like mobile, social media, internet, text messaging etc.

So what happens to the inbound leads once you get them? Lead are useless without it being successful conversion. So what are the steps that can be taking to find higher conversion rates.

  • According to the study made on lead conversion, it seems that the possibility of lead conversion increases if the lead is called within 5 mins rather than later. So calling leads immediately could give good response from the lead and avoids the chances of your competitor calling them before you do.
  • Concentrate on contacting the lead and converting them and not count how many leads you have got. More conversations with leads means less time to close the lead to sales.
  • Do not give a chance of missing a lead. Even when you are away from desk or you are on a weekend, make use of cell phone. In this age of mobility, there can be no excuse of missing an incoming lead. Regardless of you being anywhere, make an immediate phone contact with the lead.
  • Not all the leads are converted in the first call itself. So there needs to be a regular followup method in reaching the leads and convincing them for the sale. Many CRM systems provide such capabilities of tracking the re-attempts and providing reminder creation options.
  • CRM systems may help you in a great way to get your leads and give the details to you in minutes. With the stored information, you need to quickly act back and tackle the customer. So the CRM system sounds to be a great benefit only when you make use of it in the right way.

Remember that generating leads takes a lot of effort and money. So you need to make use of each lead for conversion. Make use of CRM or lead management systems that will immediately connect you with leads by phone and help you close more sales and maximize your revenue.

 

Winning more deals with CRM

Capturing leads and understanding the customer’s interest is the prime objective of Sales CRM, then follows the various techniques to manage these leads well and convert them into customers. Maple CRM helps in streamlining and managing the complete sales life cycle.

Gone are those days when sales executives and managers used to calculate and track sales and profits in files and papers. Spreadsheets have also been taken over by Sales Management Softwares. Now businesses rely on technology which can simplify their complete work. Such softwares provide an efficient method of organizing and processing the leads from first to last.

Firstly, the CRM helps in managing the marketing campaigns, generate leads and track all these. To add here, various third party applications offer integration to the software for generating leads through emails, web pages or cell phones. The marketing team or the sales executives can monitor the generated leads and assign it to the concerned department for further process. With the help of CRM, you can keep better track of all the communication and history of the leads. It helps in understanding what is the customer’s interest and what better can be offered to keep him satisfied with your company. All operational work are in organized manner.

With a well organized contact manager, you can easily store and access all your contacts anytime. Using CRM, managers can monitor the sales executives and their work and help them in improving the process better. You can manage your sales team the way you want.

CRM has to be used as a strategy in order to track sales quickly. There are lot of benefits that can be gained by using the CRM efficiently. Read Sales Management CRM article to further understand what CRM can offer for managing Sales. Winning more deals is no more a dream with a good CRM system.

Increase Sales with CRM

What it takes to bring in more sales and profits? Sales Representatives? Not really. For improving Sales and Business, one need to have an efficient business model and processes that should be followed by every individual. Along with it, various marketing techniques and ideas that has to be implemented and managed well.

Sales and marketing though having same goals takes different processes to execute. Selling is one of the activity in the marketing process and the sales efforts are supported by marketing activities.

The most common priority for every company is to increase sales. Organizations use different methods to improve the company sales, one among which companies have turned to drive revenue is CRM (Customer Relationship Management). Though it appears more like a sales tool, it actually supports the overall management of the customer relationship. By capturing the customer information and organizing it, the company can target the specific prospects by using reports and then close the deal.

There are variety of benefits that a company can make use of with a CRM software solution. To actually increase the sales, the company has to use the information and details that are captured in the CRM system. Sales Management CRM provides a solution for sales problems and thus gives an efficient platform for all sales processes.

For Small Business CRM, you can consider looking at Maple CRM which is a simple and efficient CRM software tool.