offline crm

Mobile CRM – The powerful tool for the future

Posted on by maplespeaker

The usage of Web based CRM has worked very well for the majority of businesses who has deployed CRM for improving their business process.

In International markets, CRM offerings are normally extended to business phones and smart phones. In India, the focus is on low-end devices. The business solutions should be able to run on the lower end phones with GPRS, SMS etc as options for communications.

Mobile usage and connections are pretty much high in the indian market today. Mobile phones are considered to be the means of information exchange in most of the enterprises. CRM being the most essential business tool for organizations need to focus on providing quick access to the sales team or field services team. CRM on mobile does prove to be a more effective management of business.

Maple CRM provides offline CRM capabilities which is offered through mobile. Our focus in India is to provide application accessibility on low-end phones rather than on business phones.

Most people who build, nurture, and maintain customer relationships don’t spend all their time at a desk. That’s why having a mobile CRM can be very much useful. The demand for Mobile CRM is growing as organizations continue to demand access to critical information in realtime – anytime, anywhere.

CRM on mobile platforms are very cost-effective and ensures timely as well as accurate information flow. For more information on Mobile CRM, contact us.

 

Offline CRM by Maple

Posted on by maplespeaker

Offline capabilities in CRM offers an organization to continue working within the application when the executives are outside the office or when they have no access to internet. This functionality is extremely useful for users who travel or work outside of the office.

Maple provides offline CRM functionality which lets a user to work on the CRM application with a mobile device or via email. The user can update & get work related data from Maple CRM. With offline functions, user can easily add information into CRM application using mobile services. Similarly, any information can be fetched from the application. The solution is very effective as it does not give a chance of getting stuck while working on customers or leads. The solution ensures that you have anytime, anywhere access to your CRM application.

So if you have your team of sales executives who are on the field and you want to incorporate an effective business management solution for them to work on, then contact us for integrating offline CRM capabilities into our Maple CRM software solution.

Maple also concentrates on providing variety of services that can ease your business process and can be integrated easily.

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Maple CRM is a web based CRM software product that offers its functions for Sales & Marketing as well as Customer Service Support. The solution helps in maximizing the sales opportunities by speeding up the sales cycle, provides better sales process and improves customer support process aiming to give better customer satisfaction.

With our CRM solution, you will find the following benefits:

  • Management of lead generation efficiently
  • Identification of in depth information of the leads and customers
  • Builds relationship more than transactions
Contact us today to subscribe for an integrating Offline CRM Solution for your business!