hosted crm solution

Know about on-demand CRM

Posted on by maplespeaker

Hosted or on-demand CRM is sometimes cheaper and easier to roll out than the software that lives on your own machines.

If you look at your present business process, you may think of having a software that is flexible enough to accommodate the changing needs of sales and marketing staff and also which can integrate well with the applications that would support to have customer contacts, invoices, records etc. So traditional CRM could be the one that you are offered and you are about to pay and get it.

But then have a round of thinking on Hosted or on-demand CRM that would offer seamless functionalities that your business would need coupled with user friendly interface and all this over the cloud.

On-demand CRM is one booming in the market. Small and midsize businesses have shown interest these software-as-a-service solutions. Thats because these applications are much cheaper than the licensed on-premise software which can cost a huge amount as investments. But Hosted CRM applications come as Pay-per-use model where it would cost you as monthly subscriptions.

Many companies that were once offering traditional CRM solutions, are now offering cloud based solutions. But yes, many still consider the fact of having their precious data on the cloud due to security issues. Many a times, this could be the only reason why businesses consider of opting for on-premise CRM.

But what interests more in the hosted CRM solutions are the great benefits that it offers. The model eliminates the up-front cost and effort required in implementing a CRM system. Customization and integration requirements do take time just as the traditional softwares.

To go with on-demand CRM, you would first need to define your process, figure out the requirements, decide who all are going to use the application, then go through various costs of each model that actually meets your requirements and make a decision. Hosted CRM can be very flexible and an efficient strategy for your business.

 

Prandin

What is Hosted CRM?

Posted on by maplespeaker

Hosted CRM for small business is a software deployment and ownership strategy in which a company hosts its customer relationship management (CRM) on servers via the Internet. Hosted CRM ( (also referred as Web based CRM, Online CRM) is a flexible and cost-effective business model.

Hosted CRM for small business eliminates the installation, hardware compatibility, and software upgrade issues usually associated with purchasing and managing traditional CRM systems. In a Hosted CRM scenario, all maintenance, backups, upgrades and system management are provided by the Hosted CRM vendor. With operation costs factored in, small business hosted CRM implementations cost less, can be implemented sooner, and deliver a faster return on investment. Hosted CRM dramatically reduces the time associated with new technology adoption. Typically, a new feature can be enabled online, and becomes available to the end-user after their next login. Hosted CRM solutions are location and computer independent, so small business CRM users are free to use their CRM tools anywhere, any time.

Hosted CRM offers several benefits for small businesses. Maple CRM offers hosted CRM solution for small and medium organizations. It provides different packaging options thus allowing you to choose the one which suits your business model. With its simple and user friendly features it has been able to provide a tool for all the business activities.

Maple CRM is one such software which was developed not only to serve the purpose of CRM strategy but also to give an ease of use and a useful interface to work on for small and medium businesses. Whether you want it for your sales team or for providing customer support, the software can ease your work with its flexible and customizable options. The software has been able to serve various types if industries in India and includes functionalities which can be used for day to day business activities.

Benefits Of Using Web Based CRM

Posted on by maplespeaker

Today CRM softwares have become the most useful tools for all marketing and service providing companies, irrespective of size or industry. Web based CRM benefits businesses in several ways. The main benefits are:

Quick and easy implementation

Since the data on the web based CRM is stored and managed outside of the business’s computers, getting the program ready and running is much quicker than it would be with a traditional in house CRM program.

Cheaper to Use

One of the downsides of traditional CRM software is that it requires an additional server to host the numerous databases. The IT staff often has to work extra hours to integrate the program into the existing setup and create an entire infrastructure for the CRM programming. Also, lot of work is required for further upgrading the application.

With web based CRM software, the need for the IT infrastructure and separate servers are eliminated, because the company that has hosted the software provides both of these. This greatly cuts down on the cost of investing on CRM, making it even more beneficial to small to medium sized businesses who typically work on a tight IT budget.

Data is kept secure

Another benefit of web based CRM software is the added security it brings. Customer contact databases, sales reports and other data used in CRM are stored on the host’s server. If the business’s computers ever crash, the data is still available. In addition, if the business’s computers are ever hacked, the information in the databases are protected, because it is stored elsewhere.

Using an outside host means that regular backups of a business’s vital information are made. Also, because hosts use data centers designed specifically for data storage, backup Internet connections and power sources will be in place. This means that access to the information in the databases is almost always available, which may not be the case when it is stored in-house.

No maintenance worries

When using hosted CRM software, updates to the program are made automatically through the host server. The business owner does not have to worry about making updates or installing new software when it becomes available. With a web based program, the service provider makes these updates with minimal interruptions to the business’s service.

In addition, many hosted programs offer technical support. This means that the IT department does not have to worry about maintaining the CRM software and they can contact the service provider for any issues or queries.

Simple web based CRM software

Posted on by maplespeaker

Many companies invest on high cost CRM software and use it for their business activities but the end of it all they find issues in using the software just because of its complexity usage. Yes, softwares with many complexity features which may or may not be required for your business end up in loss of time and energy. Finally, you may not see any growth in your business.

It is always necessary to find a right CRM solution which meets your requirements and suits your type of business. A software can be used extensively only if the user finds it useful and easy to use. Having an effective CRM for your business process brings a productive workforce and an extremely convinient interface which inturn saves time and money.

Web bsed CRM is a flexible and cost-effective business model. Web based CRM (also referred as Hosted CRM, Online CRM) is a software deployment and ownership strategy in which a company hosts its customer relationship management (CRM) on servers via the Internet. It makes it possible for anyone in the company to access the software. All you need is an internet connection and you are ready to handle your business efficiently. Web based CRM Software model is said to decrease cost and allows a company to focus more resources on its main business areas.

The operating costs are much lower as web based CRM systems are maintained by the provider and not by the subscriber. Data backup and other security, software upgrades, and application maintenance are all taken care by the provider itself so it requires no additional on-site staff to be employed for maintenance purpose.

Simple Web based CRM software can be implemented much faster than traditional on-premise CRM systems. Business persons just need to subscribe for required features and pay the minimum subscription amount. Almost immediately the small business online CRM application can be accessed and used in a secure hassle-free manner, without expensive installation or customization.

Web based CRM solutions are location and computer independent, so small business CRM users are free to use their CRM tools anywhere, any time.

Web Based CRM

Posted on by maplespeaker

Web bsed CRM is a flexible and cost-effective business model. Web based CRM (also referred as Hosted CRM, Online CRM) is a software deployment and ownership strategy in which a company hosts its customer relationship management (CRM) on servers via the Internet. It makes it possible for anyone in the company to access the software. All you need is an internet connection and you are ready to handle your business efficiently. Web based CRM Software model is said to decrease cost and allows a company to focus more resources on its main business areas.

The operating costs are much lower as web based CRM systems are maintained by the provider and not by the subscriber. Data backup and other security, software upgrades, and application maintenance are all taken care by the provider itself so it requires no additional on-site staff to be employed for maintenance purpose.

The Web based CRM for small business can be implemented much faster than traditional on-premise CRM systems. Business persons just need to subscribe for required features and pay the minimum subscription amount. Almost immediately the small business online CRM application can be accessed and used in a secure hassle-free manner, without expensive installation or customization.

Web based CRM solutions are location and computer independent, so small business CRM users are free to use their CRM tools anywhere, any time.

Maple CRM is a Web CRM software that has been designed for mid size and smaller enterprises which is easy to use and affordable. Most people opt for web based CRM software as it enables them remote access from any location. A web based customer relationship management software is especially helpful for businesses that have a large sales team or if the business owner is always on the move.

If you are thinking of buying a web based CRM software, check out the CRM articles before you make a decision.

CRM software for small business

Posted on by maplespeaker

Small Business is where the Sales, Marketing and Customer Service requires more importance. You cannot afford loosing a business here. So you would need to concentrate more and put the right strategy to get more customers as well as maintain the existing ones. This would definitely need a system where everything can be maintained and tracked rather than manually doing it.

One thing a small business owner knows is that most customer relationship management (CRM) systems and solutions go well over their heads and budgets. For the most part, CRM software has been an enterprise application -the kind of solution that requires a dedicated team to develop custom CRM modules to fit the business, another team to analyze the resulting data and reports, plus an IT staff to handle costly upgrades and deployment. The difference between an enterprise CRM and small business CRM software is not only the IT requirements, pricing, the tools and features of the application, but also amount of data that is handled by the system.

CRM software is not a big company application. It is a necessity when it comes to managing sales activities and customer service. Let’s say your business is slow and you need a pickup, if you are utilizing a CRM Software, you can look into your database and see who are the most likely prospects to buy again. Say you were offering products and one of the lead liked it but the price was little out of her range. Given that it was good business time that you were having and you had no reason to drop the price but you had noted it down in your CRM software and forgot about it. Now when you actually need business and you are okay to reduce the price, you go to your database and search for such possible leads and find this prospect and appropriate notes that were added. You contact this lead and make the offer and you may get the deal. You can also send promotional emails for such interested leads and get the deal using a CRM software.

That is just one example of how valuable a CRM Software system can be for your small business. Your database and your customer list are the most important things to your business. Stay in touch with customers periodically and they will remember you and recommend you. Definitely, small businesses need CRM Software as much as the big enterprises!

With SaaS (Software as a Service) model, CRM applications have been able to serve small and medium sized organizations in much more flexible way enabling cost effective and fastest way of using CRM for businesses. The other option of CRM software for small businesses is to have OnPremise CRM where the software will be installed in the company’s location and IT employees are responsible for installing all hardware and software components and integrating it with existing systems. This is considered to be expensive and not a good option for small businesses as this involves costly initial investments and having people working on the software for maintenance and upgrades. This could be eliminated with Cloud based or Online CRM software(Saas) where hosting service provider or the CRM vendor takes care of this whole process and the pricing would be based on monthly or yearly payment.

Having a CRM software system for business allows companies to improve employee productivity, shorten sales cycles and increase revenue, while cutting sales and marketing related expenses. Visit http://maplecrm.com which is a simple and effective CRM software product developed for small and medium organizations.