crm reports

CRM Reports

Posted on by maplespeaker

Today’s CRM softwares offer wide range of features that enhances the business need. One of the feature that CRM provides to improve the customer and prospect interaction is Reports. We can call it as a key component in our business strategy which allows companies to understand the customer data and improve much better.

Reports are important for any business. You need to see how your business is performing and where you would need to make the changes. Reporting and Analysis provides the company a clear visibility of customer related activities within the company’s limit. So business can focus in depth the customer need and their behavior based on which you can identify the opportunity. So this can help you monitor and fine-tune your organization.

If you are looking for a software to help your sales department then make sure you look for one which has reporting features as well. Having standard reports in the software will make it easy for you. Also, graphical reports can be more helpful to understand the result easily. New concepts of Custom Reports are too available in the market which can be very useful in generating reports based on your requirement. You can get reports instantly based on your conditions and filters. There can be more reporting features too. So look out for more possible report options when you are planning to go with a CRM.

Online CRM For Business

Posted on by maplespeaker

Maple is a CRM software product which manages the complete life cycle of a customer. With maple, you don’t have to worry about both time and customer management. Maple enables you to create and sustain relationship with your customer with an easy to use tool thus helping you to get business success.

In today’s fast moving competitive world, holding on to a customer for business growth is very much necessary. And the customers need to be treated as kings so that they always reach you instead of your competitors. For this, your business needs to have a complete 360 view of your customers.

Maple CRM being a web based CRM software product helps in streamlining you day to day business activities with its various features serving all type of industries and focusing on sales, marketing and customer service automation. Maple provides a business strategy that could be used by small to large companies and can turn customer management into easiest thing in the world.

Key Features

Leads and Contact Management: Maple lets you manage all your leads and contacts easily without much of effort. You can easily search for the lead and its details anytime when required.

Customer Support: It is easy to provide customer service using Maple. Your customer will be satisfied with the timely response and up-to-date information maintenance.

Sales Force Automation: Maple lets your effectively manage your complete sales life cycle and improves the performance. It allows you to generate automatic leads from webapges or telephonic services like Zipdial. Thus saving time in creating automatic leads and also by not missing any opportunity.

Marketing Automation: You can classify your leads based on their interest in your business products or service and target them with promotional offers. Send instant email to them and can also make use of templates to save time.

Supports Employees: Maple gives your business team a tool where they can store all the information about their leads or customers and maintain up-to-date information. Whenever the customer data is required it is available to them by just few clicks. They can easily track and maintain details which helps in increasing effectiveness during customer interactions.

Reports for Analysis: Generate any kind of reports based on your requirement thus helping you to monitor your business activities and also growth.

Visit Maple CRM at http://maplecrm.com for more information.